If you have any questions regarding the payment process or IBIS services in general, please send us an email at IBISclinic@psy.miami.edu or contact us by telephone at (305) 284-9514. Our office is located at 5915 Ponce de Leon Blvd, suite 49. Coral Gables, Fl 33146, USA.
Refund Policy: Refunds are not provided for payment of services already rendered. For multi-session services refunds are not provided once the service has started. Services at the IBIS early intervention clinic start on the first day of each month and refunds are not provided for missed sessions/appointments. If you have paid for an IBIS service in advance, refunds will only be issued if the appointment is cancelled at least 24 hours before receiving any part of it.
Privacy Policy: No information provided while making a payment for IBIS services will be sold or made available to companies or organizations not affiliated with the University of Miami. You can read more here.
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